Help Center

Shipping destinations:

• We only ship within Singapore.

Shipping times:

• Once your order has been received, we will deliver to you within 1 to 3 working days! 

Shipping cost:

• Orders over $100 will have free shipping.
• Orders under $100 will be charged $20 for shipping depending on your chosen delivery method. 

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards, PayNow & PayPal.

Your 100% satisfaction is important for us. We offer a 3-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 3-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase such as a photo of the goods.
• For returns, please email sales@lemed.com.sg with the subject 'Returns' and include your order number, name and the reason for the return.
• Please note that customers are responsible for shipping costs of returned items.
• When the returned item is received and inspected, the customer receives a confirmation email, notifying them about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to the customer's credit card or original payment method shortly after.
• This policy does not fall under any fresh related items such as fruits and vegetables!

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". 

Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 1-3 working days.

Our support team is always happy to guide you at any step!

For those who wish to pick up their items can simply follow these steps:

1. Under "Store Pick Up Option" Choose the option "Self Pickup"
2. Place Order
3. And You Can Pick Up Your Order The Next Day!